Process Associate

Experience: 0 to 2 Years
Company & Job Location: Cloudza Technologies, Infopark TBC, Kaloor, Kochi
Client Location: Australia
Timing: 5.00AM IST to 2.00PM IST / 5 days a week
Long term position for the right candidate

Job Responsibilities

Serve customers by providing product and service information; resolving product and service problems.
Respond to customer query over emails, calls and chat

Competencies and Skills Required

  • Good communications skills
  • Ability to listen and active problem solving skills
  • Good wearable and interpersonal skills and willingness to learn
  • Prior experience with an international BPO would be an added advantage.

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